Chirho Prayer Support

In your email, describe what you were trying to do, what happened, and the device or browser you were using. Screenshots can help, but remove private prayer details, phone numbers, and other sensitive information unless they are necessary to understand the issue.

For sign-in trouble, confirm that your phone can receive the Clerk one-time passcode required by the native app. Never send us a one-time passcode.

Use the in-app report or block controls when available. You can also email kendall@thepines.ai with the subject “ChiRho safety report.” Include the group or public-share link, the account or content involved, and a concise description. Do not forward more sensitive information than needed.

Reports may concern harassment, threats, hate, impersonation, spam, sexual or exploitative content, privacy violations, or content involving a child. We may review relevant content and moderation records and may restrict content or accounts under our Terms of Use.

The support inbox is monitored daily. We aim to review safety reports within 24 hours and prioritize reports involving threats, exploitation, privacy exposure, or child safety.

ChiRho is not an emergency service. If someone is in immediate danger, contact local emergency services or an appropriate crisis resource.

You can request full-account deletion in the app from Profile > Delete account. Instructions and an email fallback are available on the account deletion page.

For access, correction, deletion, or other privacy questions, email the monitored address above. We may verify that you control the relevant account before completing a request. See the Privacy Policy for more information.